Genpact Recruitment 2021 | Assistant Manager Post | Apply Online
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Name of Organization : Genpact
Total Vacancies : Not Disclose
Job Name. : Assistant Manager
Job Type - Permanent
Job Category : Govt.
Experience (If Any): Fresher's / Experience can Apply.
Age Limit: 18-30*
( Check the notification)
Selection Process: Only Interview
Application Fees :
- General / OBC: Nil
- SC/BC/PWD : NIL
Salary / Pay Scale: After Selection
( Check the notification)
Educational Qualification:
Master's / Equivalent
Graduate from a recognized university
Sound knowledge of CMS/Avaya.
The service desk Assistant Manager is the face of service-desk operations to management and business stakeholders. Excellent verbal and written communication skills are critical to keep stakeholders informed, influence decisions, and develop healthy business relationships with company leaders.
The ability to multitask across multiple incidents
Ability to work independently and within a team environment
Understanding of SLAs and KPIs
Ability to follow process and procedures accurately and without fail
Enthusiasm for providing outstanding customer service
Experience/understanding of ITIL methodology
Experience of working in complex, high pressured environments within a 24-hour service structure
Be able to make excellent decisions, work on own initiative & have good coaching and mentoring skills
Strong decision making and problem-solving skills
Team Building Practices, Principles, and Issues
Willingness to learn and develop new skills
Dedicated and able to work to deadlines
*PLEASE CHECK THE NOTIFICATION FOR OTHER DETAILS.
Last Date of Receiving Application:
# Starting Date to Apply Online : 04/07/2021
# Last Date to Apply Online : 20/07/2021
- Apply through offline mode, the address to send the application form is given below.
APPLY ONLINE - Click Here
Notification - Click Here
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